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Application Development |
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Business Process Outsource |
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Data & Image Capture |
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Call Centre Operations |
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Printing Services |
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DMS Quest |
DMS is
celebrating 27 years of successful operations in the IT Industry. We
represent many of the Leading Information Technology Companies in
the world. Some of these include Hewlett Packard, Datacard, Diebold,
Hypercom, Racal, Com and the world’s two largest software companies
Microsoft Corporation and Oracle Corporation.
CALL CENTRE OPERATIONS
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The new concept of problem reporting on the malfunction of electronic household appliances is to access the Call Center. They will undertake to update the service provider immediately with the symptoms of the defective appliance. This would expedite the repair and Consumers are benefited. DMS being a reputed service provider in Sri Lanka is geared to offer this facility. |
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Customer Reference
| Singer Sri Lanka | |
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Singer Sri Lanka a leading importer and distributor of reputed brands of household appliances with over 75 service centres across the island. If any Singer home appliance customer needs servicing, they have to dial the Call Centre. DMS is managing the call Centre and when customer calls are received, they are directed to either Singer owned or authorised services centres and give the fastest and the best after sales service customer may ever experience. |
